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Beauty
Beauty

Beauty

Home Essentials
Home Essentials

Home Essentials

Lifestyle
Lifestyle

Lifestyle

Thoughtfully Designed

Essentials chosen with purpose and intention

Curated for Quality

Every product selected for reliability and ease

Driven by Better Living

A focused team committed to elevating your everyday

Any Questions? We've Got You Covered!

What is the return policy?

We offer a 30-day return policy.

If you’re not happy with your order or if something arrives damaged or incorrect, just contact us at support@vorena.co and we’ll make it right.

Please do not send any items back before contacting us. Returns must be approved through our support team first.

I didn't receive my confirmation email, what do I do?

Order confirmation emails are usually sent within a few minutes of placing your order.

If you haven’t received one, please check your spam/junk folder or the Promotions tab in your inbox.

If you still don’t see it, contact us at support@vorena.co with your name and order details, and we’ll resend the confirmation right away.

Are any purchases final sale?

Sale items and gift cards are final sale and cannot be returned.

All other items are eligible for our 30-day return policy.

What if I entered the wrong address?

If you entered the wrong shipping address, please contact us immediately at support@vorena.co.

We can update your address only if the order has not been processed or shipped yet.

Once an order is shipped, we are unable to change the address or reroute the package.

In that case, you may need to contact your local postal carrier for assistance.

When will I get my order?

Orders are processed within 1–3 business days.

Once shipped, most orders arrive within:

United States: 7–15 business days

International: 10–20 business days

Delivery times may vary depending on high-volume seasons and carrier delays. You will receive a tracking number as soon as your order ships.

Where are your products manufactured?

We work with carefully vetted manufacturing partners to ensure high-quality products. All items go through quality checks before being shipped to you.

How much does shipping cost?

We offer free shipping on all orders over $25.

For orders under $25, shipping costs are calculated at checkout based on your location.

How do I track my order?

Once your order has shipped, you’ll receive an email with a tracking link.

Tracking updates may take 1–5 business days to appear depending on the carrier.

If you haven’t received your tracking information after 5 business days, feel free to reach out to us at support@vorena.co and we’ll be happy to help.